To connect and download apps from the App Store, you need a stable and fast Internet connection. The green circle indicates that the service is working, while the orange triangle box indicates that there are some issues with the servers. You can visit the Apple system page to check if the App Store services are down within your country or region. ![]() Solution 2: Ensure Apple Servers are working If you are using Cellular data: go to Settings > Cellular and make sure Cellular Data is turned on.If you are using WiFi: go to Settings > WiFi and make sure it is turned on.You should also ensure that your iPhone is connected to an active WiFi or cellular data network. If you are connected to the Internet with Cellular service, switch to a WiFi connection. How to Fix an iPhone that Won't Connect to the App Store Solution 1: Change your Internet ConnectionĬonsider changing the way you connect to the Internet. If you are not signed in successfully to your Apple account, your iPhone won't be able to download apps.See also: How To Fix An iPhone That Won't Download Or Update Apps. These are some of the error messages: "Cannot connect to the iTunes Store, " Cannot connect to the App Store, "An unknown error has occurred," and "We could not complete your request." Sometimes, the App Store servers may go down, in which case you won't be able to connect to the App Store. If you are receiving a "Cannot Connect to App Store" error, in most cases, the problem either lies with your internet connection, the Apple servers or your software version.
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